Privacy Policy
This Privacy Policy explains how netprotrixae AS ("we", "our", or "us") collects, uses, and protects your personal information when you visit our website or use our services. We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Last Updated: January 2026
Data Controller Information
netprotrixae AS is the data controller for the personal data we process. Our contact details are:
Data Collection
We collect personal data that you provide directly to us and automatically through your use of our website. The data we collect includes:
Information You Provide
- Contact information (name, email address, phone number)
- Company information (company name, website, business details)
- Communication content (messages, enquiries, consultation requests)
- Service preferences and requirements
Information Collected Automatically
- Website usage data (pages visited, time spent, navigation patterns)
- Technical information (IP address, browser type, device information)
- Cookie and tracking data (as detailed in our Cookie Policy)
- Referral sources and marketing campaign interactions
How We Use Your Information
We use the personal data we collect for the following purposes, based on legitimate business interests and your consent:
- To provide our conversion optimisation analysis and consultation services
- To respond to your enquiries and communicate about our services
- To improve our website functionality and user experience
- To send relevant information about our services (with your consent)
- To comply with legal obligations and protect our business interests
- To analyse website performance and user behaviour for service improvement
Legal Basis for Processing
We process your personal data based on the following legal grounds under GDPR:
- Consent: For marketing communications and non-essential cookies
- Contract: To provide our services and fulfil our obligations to you
- Legitimate Interests: For website analytics, security, and business operations
- Legal Obligation: To comply with applicable laws and regulations
Cookies and Tracking Technologies
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please see our Cookie Policy.
Data Sharing and Disclosure
We do not sell your personal data. We may share your information with:
- Service providers who assist us in operating our website and business
- Analytics providers (such as Google Analytics) to understand website usage
- Legal authorities when required by law or to protect our rights
- Business partners for joint service delivery (with your consent)
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy:
- Contact enquiries: 3 years from last contact
- Client consultation records: 5 years after service completion
- Website analytics data: 26 months (Google Analytics standard)
- Cookie consent records: 12 months from last visit
- Marketing communications: Until you unsubscribe
Your Rights
Under GDPR, you have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your personal data in certain circumstances
- Restriction: Request limitation of processing in specific situations
- Portability: Request transfer of your data to another service provider
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent for processing where applicable
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
- Secure data transmission using SSL/TLS encryption
- Regular security assessments and updates
- Access controls and staff training on data protection
- Secure data storage with reputable service providers
International Data Transfers
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) by our service providers. When this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.
Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
You also have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet) if you believe we have not handled your personal data in accordance with applicable law.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.